Refund policy

Refund Policy

At Everdries, your satisfaction is our priority. We offer a straightforward refund policy designed to protect your purchase.

30-Day Refund Window

You have 30 calendar days from the date of purchase to request a refund. Items must be unused, unwashed, and in their original condition with all tags attached.

How to Request a Refund

To initiate a refund, contact our support team at support@everdries.com with your order number and reason for return. We will provide you with return shipping instructions. Once we receive and inspect your item, refunds are processed within 5-10 business days.

Refund Conditions

Refunds are issued to the original payment method. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Non-Refundable Items

The following items cannot be refunded: clearance or final sale items, items purchased more than 30 days ago, used or damaged products, items without original packaging, and custom or personalized orders.

Defective Products

If you receive a defective or damaged item, contact us immediately. We will arrange a replacement or full refund at no cost to you, including return shipping.